© 2007 Miller Hospitality
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Training Programmes
 Food and Beverage Service
 Customer Care and Upselling Skills
 Function Food Service
 Front Office Skills
 Supervisory skills
 Health and Safety
 360 Degree Appraisals
 Train the Trainer
 Barista
 Mixology
 Food Hygiene
 MANAGEMENT TRAINING
 Sales Training
 
 
 
 
Training - View Training Courses

Our training is endorsed by City and Guilds and the CCEA with all our trainers being specialised in the Hospitality sector.
Courses are run on the job at a time that suits your operations so as to maximise your staffs learning output in respect to your organisation.
We work to enhance your business by working around your operations and spending time getting to know you, your staff and your business before, during and after the training takes place.


Benefits Of Training
In an industry as unique and dynamic as the Hospitality Industry, training is not always the number one priority. We tend to fire fight rather than take a pro active approach to staff retention. The Hospitality Industry, by its very nature, means that both staff and skills are readily transferable. For this exact reason, our Industry has a considerable edge in that we can all take advantage of the fact that training all our staff will benefit our organisation, our locality and our industry overall.

Why Invest In Training?
• Improves staff retention
• Improves quality and productivity
• Helps your organisation to stay competitive
• Increases job satisfaction
• Decrease in recruitment and turnover costs
• Increased workforce flexibility
• Allows your organisation to keep up with market demands


Why use Miller Hospitality training?
• All our trainers are from the trade
• Our programmes are tailored to suit the needs of your organisation
• Training is carried out at a time that suits your business and your staff
• Our training is endorsed by City and Guilds and the CCEA
• Programmes are delivered on-the-job
• All trainees who participate successfully in our training courses will receive an in house Miller Hospitality certificate which the CCEA have endorsed as our contribution to life long learning for the Hospitality Industry.
• We spend time in your organisation and with your people before and after the training so that you and your staff get the most from our services
• We prefer to build a lasting relationship with our clients and be there to help in any way possible for years to come.


Contact:
Joanne Lennon - Development Director/Partner for further information on
T: +44(0)2890 245426 M: +44(0)7737981474
E: Joanne@millerhospitality.com

View Training Courses
 
       
 Howard Buildings, 26 Howard Street, Belfast, BT1 6PB
Reg- NI 47024      Tel: +44(0)2890 245426   Email: info@millerhospitality.com